Terms and Conditions

Last updated: January 09, 2023

Please read these terms and conditions carefully before using Our Service.

Acknowledgement

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditional on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You.

Please read Our Privacy Policy carefully before using Our Service.

DEFINITIONS

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

For the purposes of these Terms and Conditions:

  • Account means a unique account created for You to access our Service or parts of our Service.

  • Country refers to: Australia

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Rapid Life Reset, 15/82 Sugar Road, Maroochydore QLD 4573, Australia

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Feedback means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of our Service.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Promotions refer to contests, sweepstakes or other promotions offered through the Service.

  • Service refers to the Website.

  • Subscriptions refer to the services or access to the Service offered on a subscription basis by the Company to You.

  • Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.

  • Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.

  • Website refers to rapidlifereset.com and kirstenhorner.com accessible via https://www.kirstenhorner.com/

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

PLACING ORDERS FOR GOODS

By placing an Order for Goods through the Service, You warrant that You are legally capable of entering into binding contracts.

Your Information

If You wish to place an Order for Goods available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information.

You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.

By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order. (eg. our membership platform, digital product platform, payments gateways)

Please refer to our Privacy Policy for how we store and use your information.

Order Cancellation

We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:

  • Goods availability

  • Errors in the description or prices for Goods

  • Errors in Your Order

  • Copyright concerns from competing parties. (We may also use your personal details you submit to us to protect the copyright, trademarks, legal rights, property or safety of RapidLifeReset™, Kirsten Horner Transformational Therapy & Coaching, www.kirstenhorner.com, its customers or third parties.)

  • If fraud or an unauthorized or illegal transaction is suspected

Any Goods you purchase can only be returned in accordance with these Terms and Conditions and Our Returns Policy. Our Returns Policy forms a part of these Terms and Conditions. Please read our Returns Policy to learn more about your right to cancel Your Order.

A. ORDER CANCELLATION RIGHTS FOR DIGITAL PRODUCTS

Your right to cancel an Order of digital products only applies to Orders that are cancelled before any online access to your personal online account on our procurement platform - Except those with a product ‘Guarantee’ offer included in your purchase.

You will not have any claim to a refund for the supply of any digital or audio products personalized for you. (eg. personalized audio recordings)

You will not have any claim to a refund for the supply of goods stored on, or shared to You via access to membership platforms such as facebook groups.

We will reimburse You for digital products no later than 14 days from the day on which We receive Your email request for a refund in writing to: info@kirstenhorner.com. We will use the same means of payment as You used for the Order.

You will not incur any fees for such reimbursement.

B. ORDER CANCELLATION RIGHTS FOR PHYSICAL PRODUCTS

Your right to cancel an Order of physical products only applies to Goods that are returned in the same condition as You received them.

We will reimburse You for physical products no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order.

You will not incur any fees for such reimbursement.

For any return of physical goods, You should also include all of the products instructions, documents and wrappings.

Goods that are damaged or not in the same condition as You received them or which are worn beyond opening the original packaging will not be refunded. You should therefore take reasonable care of any purchased Goods while they are in Your possession.

You will not have any right to cancel an Order for the supply of any of the following physical Goods:

  • The supply of Goods customized or personalized for you, or made to Your specifications.

  • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.

  • The supply of unpackaged Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed or used after delivery. (eg. headsets or earbuds)

COPYRIGHT

We may also use your personal details you submit to us to protect the copyright, trademarks, legal rights, property or safety of RapidLifeReset™, Kirsten Horner Transformational Therapy & Coaching, www.kirstenhorner.com, its customers or third parties.

CONTACT

If you have any questions about these Terms and Conditions, You can contact us by email: info@kirstenhorner.com

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